BraceV is a premium international watch strap brand. Every order ships fully insured with live tracking — no matter where you are in the world. For any enquiries, reach us at support@bracev.com — we typically reply within a few hours on business days.

We accept all major payment methods including Visa, Mastercard, Amex, PayPal, Apple Pay, Google Pay, Klarna, Shop Pay, iDEAL, and Bancontact. All transactions are encrypted and processed securely. We never store your payment details.

BraceV is a fully independent company. We are not authorized, endorsed, or affiliated with Rolex, Omega, Breitling, IWC, Tudor, Seiko, TAG Heuer, Citizen, or any other watch manufacturer. Brand names are referenced solely for compatibility.

Yes — as long as your order has not been dispatched, we can modify colour, size, style, or address. Email support@bracev.com immediately with your order number. Orders placed before 15:00 (GMT+1) often ship the same day.

Yes. BraceV Gift Cards are available as unique digital codes — no physical card is shipped. You can email the code to your recipient or yourself. Gift cards never expire and are non-refundable once purchased.

Yes — every BraceV order includes free spring pins and a free strap-change tool. Everything you need is in the box, ready to fit in under 60 seconds.

Email us at support@bracev.com. We aim to respond within a few hours on business days. Please include your order number when relevant.

Yes — all BraceV orders ship free with full insurance and live tracking. No minimum order required, no exceptions. Shipping should never be a barrier to quality.

Sweden: 1–3 days standard, 1–2 days express. Europe (EU): 2–6 days standard, 1–2 days express. United Kingdom: 3–6 days standard, 1–3 days express. North America: 3–7 days standard, 1–3 days express. Asia: 3–7 days standard, 2–4 days express. Rest of World: 4–10 days standard, 3–6 days express.

Once dispatched, you'll receive a tracking email with a live link. Click it for real-time updates. No tracking email within 2 business days? Check spam first — still nothing, email support@bracev.com with your order number.

Orders placed before 15:00 (GMT+1) on business days are typically dispatched the same day. Otherwise next business day. In most cases your strap is on its way within 0–2 business days of ordering.

Yes, as long as the order hasn't been dispatched. Email support@bracev.com immediately with your order number and new address. Once handed to the courier we cannot redirect it.

Yes. Every BraceV shipment is fully insured and tracked — on every order, every time. If your order is lost or damaged in transit, we will replace or refund it.

We ship to virtually every country in the world. If your country isn't available at checkout, email support@bracev.com and we'll find a solution.

Tracking can pause during international transit or customs clearance — this is normal. Allow 2–3 extra business days. If no movement for more than 5 business days, email support@bracev.com — all orders are insured so you're fully protected.

United States — Orders under $800 are duty-free. European Union — VAT included in price, nothing extra at delivery. United Kingdom — Orders over £135 may be subject to UK VAT. Rest of World — Local import duties may apply depending on your country.

UK orders over £135 are subject to UK VAT charged by customs on delivery. To avoid this, keep individual orders below the £135 threshold. If ordering multiple straps, consider splitting into separate orders.

Countries where duties are more commonly applied: Canada, Chile, India, Indonesia, the Philippines, Malaysia, and select African markets. These are set by local customs and are the customer's responsibility.

Customs clearance can take a few extra days during peak periods. In most cases packages clear without any action from you. If customs contacts you for documentation, email support@bracev.com and we'll send any paperwork immediately.

We accept returns within 14 days of delivery. Items must be in original, unworn condition with all packaging intact. Return shipping costs are the customer's responsibility. To start a return, email support@bracev.com with your order number.

If your order hasn't been dispatched, we'll issue a full refund including shipping costs — no questions asked. If it has already shipped, return it once received and we'll refund you promptly.

We process refunds within 3–5 business days of receiving and inspecting your return. The refund goes to your original payment method. Your bank may take an additional 2–5 days to post it.

Do not ship without contacting us first. Email support@bracev.com to receive return authorisation and the correct return address. Returning without authorisation may delay your refund.

Email support@bracev.com with your order number and a photo of the damage. We'll send a replacement or issue a full refund — your choice. Since all orders are insured, damaged-in-transit cases are always resolved in your favour.

Absolutely — and we actively encourage it. Email support@bracev.com with your order number and what you'd like instead. The item must be in original unused condition.

You need your watch's lug width — the gap between the lugs where the strap attaches. The most common sizes are 18mm, 20mm, and 22mm. Use our Size Guide or email support@bracev.com with your watch model.

Leather Straps — Full-grain genuine leather with hypoallergenic inner lining, reinforced double stitching, and sealed edges. Develops a beautiful patina over time. Rubber Straps — Premium vulcanised rubber, water and sweat resistant, built for active daily wear. All hardware is 316L surgical-grade stainless steel — rust-proof and hypoallergenic.

Some straps are compatible with curved lugs and some are not — it depends on the watch model. Email support@bracev.com with your watch's make and model before ordering and we'll advise you.

Rubber straps: Fully water and sweat resistant — ideal for swimming, sport, and daily wear. Leather straps: Water resistant at the stitching level, but avoid prolonged water exposure. Treat periodically with a leather conditioner.

Classic Tang Buckle — Traditional pin-and-hole buckle, timeless and reliable. Available in Silver, PVD Black, Gold, and Rose Gold. Deployant Clasp — Folding butterfly clasp for a seamless wrist look. All hardware is 316L stainless steel.

Yes — every BraceV strap comes with a lifetime warranty covering manufacturing defects. This includes stitching failure, hardware defects, and material separation under normal use. No registration required — your order number is your proof of purchase.

Yes. In addition to leather and rubber straps, we offer spring pins, strap-change tools, and hardware accessories. Browse the Accessories section of our store for the full range.

Your free BraceV change tool handles this in under 60 seconds: 1. Slide the fork-end of the tool between the strap and case near the spring bar. 2. Press inward to compress the bar and slide it free. 3. Repeat on the other side. 4. Press your new strap's spring bars into the lug holes until you hear a click.

Find the small spring bar connecting the buckle to the short end of the strap. Use your change tool to depress the spring bar and slide the buckle off. Slide the new buckle on and press until the spring bar clicks into place.

Daily: Avoid prolonged water or sweat contact. If it gets wet, air dry — never use direct heat. Monthly: Apply a small amount of leather conditioner to keep the grain supple and prevent cracking. Storage: Store flat or on a strap roll, away from direct sunlight.

Rubber is low maintenance but benefits from regular cleaning. Use mild soap, warm water, and a soft brush — scrub gently to remove dirt or residue. Rinse thoroughly and pat dry. Avoid prolonged exposure to direct sunlight when not worn.

Spring bar length should match your lug width — for example, 20mm lugs need 20mm spring bars. The free pins included with your BraceV order are already sized to match your strap.